Tel: 01273 730460
Client confidentiality has always been important to Pyromania. The General Data Protection Regulation (GDPR) came into effect on 25th May 2018.
We are happy to advise you that we are focused on being absolutely careful in the way that we manage your data.
Data processing starts as soon as we take your personla details eg name & address. This will always be hard copy ie written or printed paperwork, kept in files in locked, alarmed premises. These wlll be kept for 7 years due to Inland Revenue & VAT regulations. After this time, files will be shredded by a specialist firm, which is also GDPR compliant.
Once gas units have been installed, details are kept on our database as well, for purposes of service reminders. Our computer system is password protected and has firewalls in place against hacking. This data will be deleted if we have had no contcat for seven years, or if any client requests removal.
We will not use client data for marketing purposes (other than service reminders), nor will we pass your data to any third parties unless permission has been granted.